FAQs

You can order a GeoDataSource subscription package by clicking on any of the "Order Now" buttons on the home page. After doing so, you will be directed to the shopping cart. From here, follow the simple steps of the purchase checkout. You will be asked to confirm your order and billing information. When your order has been completed and approved, you will be shown an order summary page with all the details of your plan. For first time customer, we will issue an account to you upon subscription.

No, we do not accept other payment methods.

This is most likely because your Internet browser is not set to accept cookies. In order for us to properly keep track of your order, and know exactly how you've customized your plan, cookies need to be enabled. Contact us at sales@geodatasource.com if you have any further questions.

Sure. You will receive an email from us confirming the details of your order.

Your subscription plan is available to you, or "activated" immediately after your order has been processed and approved. Please do not use free email account as it will slow down the credit card approval process.

You can login to the "License" page and uncheck the "Enable auto recharge" checkbox.

Also known as CSV, CVV2 or CVC2, it is a three digit number imprinted on the signature panel on the back of Visa, Mastercard, and Discover cards or a four digit number imprinted on the front of the card for American Express. We ask that you include this for your added security and protection from anyone illicitly trying to use your card online.

From the "My Account" Area, click on the "Download" button that corresponds to your subscription. After clicking on the "Download" button, you will be prompted to save the requested data file (delivered as a zip file) on your hard disk.

There is no limit to the number of data file requests you can make. You can make as many as you like.

If you're trying to load a data file into Excel and you get an error that says "File not loaded completely," this most likely means that your data file has exceeded the maximum number of columns or rows Excel can handle. You can still click "OK" and see up to 256 columns or 65535 rows worth of data.

To import data into MySQL database, you can use the following SQL statement:

LOAD DATA LOCAL
INFILE '[PATH_TO_YOUR_FILE]'
INTO TABLE `[TABLE_NAME]`
FIELDS TERMINATED BY '\t'
LINES TERMINATED BY '\r\n'
IGNORE 1 LINES;

To import data into Microsoft SQL Server database, you can use the following SQL statement:

BULK INSERT [TABLE_NAME]
FROM '[PATH_TO_YOUR_FILE]'
WITH
(
    CODEPAGE = '65001',
    FIRSTROW = 2,
    FIELDTERMINATOR = '\t',
    ROWTERMINATOR = '\r\n'
)
GO

If you are having problems importing the data into Microsoft SQL Server 2008, then click here.

In a nutshell, the My Account Area is your gateway to everything we have to offer. Through the My Account Area you'll be able to download databases as well as have access to our numerous data tools. The My Account Area is also where you can edit your sign in password, make changes to your account information, and get all the details on your current subscriptions.

In order to get access to the My Account Area, you must register for a GeoDataSource subscription package. Once you have logged in, you can click the My Account link from virtually anywhere on the web site and you will be directed to the My Account Area.

From the Web site, click on the My Account Link. From here, you can update your name, location, email address and other personal information.

From the My Account Area, click on the My Password Link. Enter your old password and then your new password. You'll then be asked to confirm your new password. An email notification will be sent to you indicating that your password has been updated.

If you forgot your password, don't worry. First, click on the My Account link from the GeoDataSource home page. Then click on the Forget Password link. Type in your email address and click Submit button. Your password will automatically be emailed to you.

No, we do not support redistribution at this moment.

Yes, if it is for internal use only.

GeoDataSource provides up-to-date demographic and geographic data. Our geographic data is updated monthly.

Yes, you can still use the out-dated database without renewing the subscription. However, you will not receive the addition, removal or changes we release in every monthly update after that.

If you need answers to more specific questions, feel free to contact us via email: For general questions and comments about our site, please e-mail us at: info@geodatasource.com. For technical support, please e-mail us at: support@geodatasource.com. For customer service or sales inquiries, please e-mail us at: sales@geodatasource.com. If you have placed an order with us, please include your Order Number and Customer ID in the subject line of your e-mail.